Course Details under this Category
- Non Voice BPO – ICT705
- Computer Hardware Assistant – ICT703
- DTP and Print Publishing Assistant – ICT702
Course Curriculum in Detail
- Non Voice BPO
Entry Qualification – 10th Pass
Age – 14+
Trainer Qualification – Degree or Diploma in Business Administration with Good English Skills
Job Roles:-
After Completion of the Course the trainees shall be qualified for one or more of the following job roles:-
- Call centre Support executive
- Transcription job
- Data Conversion job
- CRM Console Management
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2. Computer Hardware Assistant
Entry Qualification – 10th Pass
Age – 14+
Trainer Qualification – Degree or Diploma in Computer Application/Hardware/Networking with Good English Skills
Job Roles:-
After Completion of the Course the trainees shall be qualified for one or more of the following job roles:-
- Job Role:
The role of a Computer Hardware Assistant is to support and maintain computer systems, desktops, and peripherals. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal workstation performance. The person will also troubleshoot problem areas in a timely and accurate fashion, and provide end user training and assistance where required.
In a Nutshell :
Installing, maintaining and repairing software or hardware
Troubleshooting different computer issues
Determining and installing appropriate protection/security measures
Providing technical support on-site or via phone or email
Install, configure, and maintain common end user application software. May train and provide assistance to end users.
Troubleshoots software and hardware problems related to Internet applications.
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3. DTP and Print Publishing Assistant 
Entry Qualification – 10th Pass
Age – 14+
Trainer Qualification – Degree in Print Technology with one year Experience OR Diploma in Print Technology with two years of Experience OR NTC/ NAC in DTPO Trade with three years of Experience
Job Roles: After completion of the course the trainees shall be qualified for one or more of the following job roles:
1. Desk Top Publishing Assistant
2. Internet Kiosk Operator
Course Syllabus